TV
Tamica V
1 reviews | Active since Jul 2018
03 May 2024, 14:01
My fibre has been down on vumatel's side since Saturday morning and ive been in recent contact with tshepo lebea who continues to follow up with me to see if vumatel have made contact
My fibre has been down on vumatel's side since Saturday morning and ive been in recent contact with tshepo lebea who continues to follow up with me to see if vumatel have made contact. Vumatel still havent made contact but thank you to cool ideas for the amazing service and for helping me try get my connection back.
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Cool Ideas Service Provider's replyOfficial
03 May 2024, 15:49Hi Tamica,
Your feedback means the world to us, especially during a time when your line fault is still pending resolution. We're immensely grateful for your recognition of Tshepo's efforts in providing exceptional customer service.
Tshepo is thrilled to receive your kind words and is committed to continuing to follow up on your ticket until your connection is restored promptly.
Thank you for your patience and understanding throughout this process. We're dedicated to ensuring your satisfaction, and your support motivates us to go above and beyond for you.
Warm Regards,
Cool Ideas
Cool Ideas Service Provider's reply03 May 2024, 15:49
Official
Hi Tamica,
Your feedback means the world to us, especially during a time when your line fault is still pending resolution. We're immensely grateful for your recognition of Tshepo's efforts in providing exceptional customer service.
Tshepo is thrilled to receive your kind words and is committed to continuing to follow up on your ticket until your connection is restored promptly.
Thank you for your patience and understanding throughout this process. We're dedicated to ensuring your satisfaction, and your support motivates us to go above and beyond for you.
Warm Regards,
Cool Ideas