1 reviews | Active since May 2025
MTS sold us out to the service provider we left.
MTS sold us out to the service provider we left. We have been loyal customers with the service provider Mind the Speed for 4 year without a single problem, even referring friends and family to them. Previously being with Cool Ideas and knowing the value of good service in the Telco industry, we were very impressed with MTS but now we back to square one, back to the provider we left all those years ago because of shocking customer service and poor performance. Within days of the switch to Cool Ideas the speed we are paying all this money for is gone and sitting on the phone trying to get through to someone to diagnose the problem has been a nightmare. Cool ideas should take notes from the way MTS ran things.
Thank you for taking the time to share your feedback. We understand your frustration and regret that your recent experience has not met your expectations, especially after a long and positive relationship with MTS. Our goal is to ensure a smooth transition and to provide the level of service you deserve.
Thank you for taking the time to share your feedback. We understand your frustration and regret that your recent experience has not met your expectations, especially after a long and positive relationship with MTS. Our goal is to ensure a smooth transition and to provide the level of service you deserve.