More bad service

Bad service from Cool Ideas. Made the transition from Supersonic ISP to Cool Ideas as of today ,1st May Sadly it has not turned out well as the blame game continues as it did with Supersonic. Cool Ideas are saying they are waiting on Openserve ,what kind of service is "hurry up and wait" ? I've given both ISPs plenty of time in writing to prepare but still I wait. Not happy with my 1st day of no service with Cool Ideas. Watch the response (hopefully I get one ?) ,"we are very sorry about the delay and trust you understand ' !! Good thing it's not an essential service you provide like food otherwise I'd now be starving. Oh the joys of South African service ,always bad when you need service. I suppose the service can only get worse from this point. Most disappointed I made the move to Cool Ideas.