Monique Made the Process Effortless at Cool Ideas

I’d like to take a moment to recognise Monique Pretorius from Cool Ideas Service Provider for her outstanding service.

I was struggling with their website when trying to capture my location address for a fibre application, and Monique truly went above and beyond to assist me. She didn’t just guide me—she personally stepped in, created the profile on my behalf, ensured all the details were accurate, and successfully submitted everything to Linteg.

What impressed me even more was her commitment after the initial process. During a follow-up call, she continued to assist me in resolving an issue with the profile approval from Linteg, showing patience, professionalism, and a genuine willingness to help until everything was fully sorted.

This level of dedication and customer care is rare and deserves recognition. Thank you, Monique, for going the extra mile and delivering exceptional service!