Just another money-hungry company that doesn't give a **** about their customers.

Just another money-hungry company that doesn't give a **** about their customers.

I am moving to a new house on the 6th of the month, but they have no option to transfer my line, you have to cancel and take out a new package, which indirectly forces you to pay for both locations for the month. Line rental + data.

I don't see why I as their customer should suffer from double billing because of their ****py processes.

I explained to them that I just bought a house and the fibre provider I choose now I will probably have for the next 10 years which is over 100k of business for them but they still refuse to only have me pay my normal billing for the month.

They are willing to give up 100k worth of business because they can't cover the line rental for a customer of R500 for one month, sounds like a pretty stupid business for me. Out of principle I no longer want to stay with them.

I told them to cancel all my services with them, and they just said, okay bye. I don't recommend them.