DH
Dean H

1 reviews | Active since Sept 2024

02 Aug 2025, 11:18

******* ISP

This ****ing company does not know how to do their jobs. I have received emails confirming that the voice line has been cancelled and no billing will be received, but I am still receiving invoices. This company should be black-listed. This is the worst ISP.

0
Replies (3)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply04 Aug 2025, 17:12
Official
Good Day Dean, 
Thank you for your feedback, and apologies for any inconvenience you may have encountered. We can confirm that your voice service has been cancelled, and the related invoice will be reversed accordingly.  If you have any further concerns, please feel free to reply to this review with your #COOL reference so we can ensure everything has been resolved.  Kind Regards, The Cool Ideas Team 
DH
Dean H's update05 Aug 2025, 07:22
Reviewer Update
Cool Ideas is the worst f…..company. My account was debited and now I will be charged to get your f… mess reversed. Start doing your ****ing jobs. Maybe taking legal action against you will ensure that you do your jobs.
DH
Dean H's update11 Aug 2025, 09:10
Reviewer Update
I received another notification that I have an outstanding bill. FFS, you people are useless