KN
Karin N
1 reviews | Active since Jan 2013
03 Dec 2021, 17:11
Internet
Useless service provider. Internet has been of since the 25th of November going for my 2nd week without internet. They keep ons sending the same person out that keeps on doing the same thing with no results. This company is *********** and doesn't know what they are doing at all!! I will not recommend them to anyone!!!!
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Replies (1)
Cool Ideas Service Provider's replyOfficial
06 Dec 2021, 16:47Good day Karin N,
Thank you for your feedback. We regret that the SADV to Vumatel migration interrupted your service for as long as it did.
We wish to extend our most since apologies for the delays in getting you reconnected and the inconvenience caused. We see that your line is back up. Please feel free to either give us a call or send us an email should you require further assistance.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback. We regret that the SADV to Vumatel migration interrupted your service for as long as it did.
We wish to extend our most since apologies for the delays in getting you reconnected and the inconvenience caused. We see that your line is back up. Please feel free to either give us a call or send us an email should you require further assistance.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply06 Dec 2021, 16:47
Official
Good day Karin N,
Thank you for your feedback. We regret that the SADV to Vumatel migration interrupted your service for as long as it did.
We wish to extend our most since apologies for the delays in getting you reconnected and the inconvenience caused. We see that your line is back up. Please feel free to either give us a call or send us an email should you require further assistance.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback. We regret that the SADV to Vumatel migration interrupted your service for as long as it did.
We wish to extend our most since apologies for the delays in getting you reconnected and the inconvenience caused. We see that your line is back up. Please feel free to either give us a call or send us an email should you require further assistance.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***