DH
Dean H
1 reviews | Active since Sept 2024
03 Jul 2025, 06:46
*****ing Money
Constantly being debited but have asked for the contract to be cancelled at the end of May ‘25. I have an email clearly stating that there are no outstanding amounts yet still get debited and get told “This is the last month”. ****ing *******s are just *****ing money
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Cool Ideas Service Provider's replyOfficial
03 Jul 2025, 18:06Good day Dean,
Thank you for your feedback. We understand your frustration regarding the recent VoIP billing and apologise for the inconvenience.
Our Connect Team Leader has assisted you, and we can confirm that the service has since been cancelled, with no further charges due. If you need anything further, please feel free to reach out to our Billing Team at ***.
Warm Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply03 Jul 2025, 18:06
Official
Good day Dean,
Thank you for your feedback. We understand your frustration regarding the recent VoIP billing and apologise for the inconvenience.
Our Connect Team Leader has assisted you, and we can confirm that the service has since been cancelled, with no further charges due. If you need anything further, please feel free to reach out to our Billing Team at ***.
Warm Regards,
The Cool Ideas Team