JW
Jacques W
1 reviews | Active since May 2011
21 Mar 2024, 08:33
I am changing service providers
Last weekend INTERRUPTIONS the entire weekend. SAME now on the Public Holiday. Spend R3,500 EXTRA on data already to WORK.
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Replies (1)
Cool Ideas Service Provider's replyOfficial
25 Mar 2024, 13:52Good day Jacques,
We appreciate you sharing your feedback with us, and we sincerely apologize for any inconvenience you may have encountered.
We are pleased to report that our Tier 2 Support team has provided assistance to the person on-site, and they've confirmed stability of your connection. We truly value your patience and understanding throughout this process.
Should you require any further assistance in the future, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are dedicated to ensuring a positive experience for all our customers.
Warm Regards,
Cool Ideas Support Team
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We appreciate you sharing your feedback with us, and we sincerely apologize for any inconvenience you may have encountered.
We are pleased to report that our Tier 2 Support team has provided assistance to the person on-site, and they've confirmed stability of your connection. We truly value your patience and understanding throughout this process.
Should you require any further assistance in the future, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are dedicated to ensuring a positive experience for all our customers.
Warm Regards,
Cool Ideas Support Team
***
***
Cool Ideas Service Provider's reply25 Mar 2024, 13:52
Official
Good day Jacques,
We appreciate you sharing your feedback with us, and we sincerely apologize for any inconvenience you may have encountered.
We are pleased to report that our Tier 2 Support team has provided assistance to the person on-site, and they've confirmed stability of your connection. We truly value your patience and understanding throughout this process.
Should you require any further assistance in the future, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are dedicated to ensuring a positive experience for all our customers.
Warm Regards,
Cool Ideas Support Team
***
***
We appreciate you sharing your feedback with us, and we sincerely apologize for any inconvenience you may have encountered.
We are pleased to report that our Tier 2 Support team has provided assistance to the person on-site, and they've confirmed stability of your connection. We truly value your patience and understanding throughout this process.
Should you require any further assistance in the future, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are dedicated to ensuring a positive experience for all our customers.
Warm Regards,
Cool Ideas Support Team
***
***