ST
SC T

1 reviews | Active since May 2018

13 Oct 2020, 15:44

Horrible Horrible Horrible Service in the past 2 weeks. Cannot even log a ticket on their self service platform. Westlake.

Hi Cool Ideas,

The stability of my service over the past 8 days or so has just been horrible. Horrible is being polite.

I have moments when the service is great. Then moments where it let's me down, horribly. In a session right now and cannot even view the presentation. I'm on a 20/20 line the attachment shows that the speeds are so slow that speedtest.co.za cannot even save the results.

Fix this.

Regards, SC Tema *** ***

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply13 Oct 2020, 20:18
Official
HI There 

we are sorry to hear of your frustration, we see your latest ticket was rep**** to and confirmed resolved. if you have any further issues please mail our complaints mailbox complaints @ Coolideas . co .za 

we will ensure the technician follows up on your latest ticket in the morning 

The Cool Team