WM
Wisani M
1 reviews | Active since Jul 2023
27 Jul 2023, 18:48
Horrible customer service from Buhle Simelane
Worst Customer service ever!! Horrible telephone & communication skills from Buhle Simelane from technical support, I called on 27th of July 2023 at around 18:20 and spoke to buhle who didn't wanna to listen to my query and spoke over me then eventually hang up the phone on my ear
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Cool Ideas Service Provider's replyOfficial
28 Jul 2023, 10:35Good day Wisani M,
Thanks for your feedback, and apologies for your poor experience with one of our agents.
We see that our Support Supervisor has already called to assist you further. We value you and appreciate your patience.
Feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thanks for your feedback, and apologies for your poor experience with one of our agents.
We see that our Support Supervisor has already called to assist you further. We value you and appreciate your patience.
Feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply28 Jul 2023, 10:35
Official
Good day Wisani M,
Thanks for your feedback, and apologies for your poor experience with one of our agents.
We see that our Support Supervisor has already called to assist you further. We value you and appreciate your patience.
Feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thanks for your feedback, and apologies for your poor experience with one of our agents.
We see that our Support Supervisor has already called to assist you further. We value you and appreciate your patience.
Feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***