Horrible customer and support service.

First getting charged R1009.00 rather that R909.00. Secondly. On a 50/50 fiber line and never receiving close to that. I phone the customer support and have to send them screenshots every single time for them to escalate. If I dont have to do this every week it's a miracle. They can never fix my line speed. Last time I was down for 2 weeks to find out that it was a routing issue which i told them from the beginning. Didnt even think of caring about the customer and offering a pro rata. They happy to take off the full amount for them month when I had 5 days of ******* internet anyway.