KM
Kaylin M
1 reviews | Active since Feb 2021
17 Feb 2021, 15:36
have i been ****med?????
I have been struggling to get my Fibre line installed I've made payment the 5th of January, and i'm still not connected!!!! what is actually going on? am i ****med?
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Replies (1)
Cool Ideas Service Provider's replyOfficial
17 Feb 2021, 16:40HI Kaylin
We beleive that due to the original delay from the Fibre Line Provider you cancelled your order and then retracted the cancellation, you did this 3 times. this has caused a delay in completion of the fibre and our team has been constantly engaging with the fibre line provider.
we see that you recently interacted with our team who confirmed the current status and you have thanked the staff for their assistance.
a supervisor will be in touch shortly to discuss further
The Cool Team
We beleive that due to the original delay from the Fibre Line Provider you cancelled your order and then retracted the cancellation, you did this 3 times. this has caused a delay in completion of the fibre and our team has been constantly engaging with the fibre line provider.
we see that you recently interacted with our team who confirmed the current status and you have thanked the staff for their assistance.
a supervisor will be in touch shortly to discuss further
The Cool Team
Cool Ideas Service Provider's reply17 Feb 2021, 16:40
Official
HI Kaylin
We beleive that due to the original delay from the Fibre Line Provider you cancelled your order and then retracted the cancellation, you did this 3 times. this has caused a delay in completion of the fibre and our team has been constantly engaging with the fibre line provider.
we see that you recently interacted with our team who confirmed the current status and you have thanked the staff for their assistance.
a supervisor will be in touch shortly to discuss further
The Cool Team
We beleive that due to the original delay from the Fibre Line Provider you cancelled your order and then retracted the cancellation, you did this 3 times. this has caused a delay in completion of the fibre and our team has been constantly engaging with the fibre line provider.
we see that you recently interacted with our team who confirmed the current status and you have thanked the staff for their assistance.
a supervisor will be in touch shortly to discuss further
The Cool Team