AA
Abdul A
1 reviews | Active since Jan 2020
21 May 2022, 10:42
From best to worst ISP
Will be changing my ISP because of the shocking poor customer support. When they setup my router I could not pick up WiFi signal in a few rooms, so got another router out of my expense to expand the signal…. Cool ideas did not even want to assist with me setting up another router and said there service stops the moment we get internet through the router. They will not assist with swopping modems in my case either… shocking.
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Replies (1)Cool Ideas Service Provider's replyOfficial
23 May 2022, 10:53Good day Abdul Malick A,
Thank you for your feedback and apologies for your negative experience.
Our support team has been trying to reach you with no luck. Please advise on a convenient time for them to call you again to assist.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback and apologies for your negative experience.
Our support team has been trying to reach you with no luck. Please advise on a convenient time for them to call you again to assist.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply23 May 2022, 10:53
Official
Good day Abdul Malick A,
Thank you for your feedback and apologies for your negative experience.
Our support team has been trying to reach you with no luck. Please advise on a convenient time for them to call you again to assist.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback and apologies for your negative experience.
Our support team has been trying to reach you with no luck. Please advise on a convenient time for them to call you again to assist.
Kind Regards,
Cool Ideas
*** | ***
