MvdB
Marita van der Berg
1 reviews | Active since Jan 2022
16 Jan 2022, 16:15
*****ulant, incompetency from Cool Ideas Wi Fi service provider
Terrible, ***********, inadequte, *****ulant zero service! No internet services for sometimes 3 weeks a a time. ***** and *****ing: Letting us pay for 200 MB up and 200 MB down for almost approximately a year - admitting that we only received 100 MB up and MB down (when we had internet access). No refund.
Helpful (0)
Replies (1)0
Replies (1)Cool Ideas Service Provider's replyOfficial
20 Jan 2022, 08:42Good day Marita V,
Thanks for your feedback and apologies for any inconvenience caused.
Please provide us with either of the following, so we may assist you:
Ticket Reference
Account Holder's Email Address
Account Holder's Phone Number
Kind Regards,
Cool Ideas
*** | ***
Thanks for your feedback and apologies for any inconvenience caused.
Please provide us with either of the following, so we may assist you:
Ticket Reference
Account Holder's Email Address
Account Holder's Phone Number
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply20 Jan 2022, 08:42
Official
Good day Marita V,
Thanks for your feedback and apologies for any inconvenience caused.
Please provide us with either of the following, so we may assist you:
Ticket Reference
Account Holder's Email Address
Account Holder's Phone Number
Kind Regards,
Cool Ideas
*** | ***
Thanks for your feedback and apologies for any inconvenience caused.
Please provide us with either of the following, so we may assist you:
Ticket Reference
Account Holder's Email Address
Account Holder's Phone Number
Kind Regards,
Cool Ideas
*** | ***
