AC
Alex C
1 reviews | Active since Jul 2024
25 Jul 2024, 17:42
Exceptional Service
Excellent is an understatement when it comes the customer service I've experienced from the first moment of interaction, up until now where I had an issue with my internet. (The issue was with frogfoot, outside of cool ideas control)
I would like to give a big shout out to "Maureen Neswiswi" for the exceptional service. Being thorough from the get go.
I would HIGHLY recommend cool ideas.
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Cool Ideas Service Provider's replyOfficial
25 Jul 2024, 19:20Dear Alex, Thank you for taking the time to share your experience with us. We take pride in our customer service so we're thrilled that our team made a great impression. We've relayed your kind words to Maureen and the Support Team who truly appreciate your recognition of their efforts. Please don't hesitate to reach out if you need assistance again, we're here to help. Thank you for your recommendation and for choosing Cool Ideas as your ISP. Warm Regards, Cool Ideas
Cool Ideas Service Provider's reply25 Jul 2024, 19:20
Official
Dear Alex, Thank you for taking the time to share your experience with us. We take pride in our customer service so we're thrilled that our team made a great impression. We've relayed your kind words to Maureen and the Support Team who truly appreciate your recognition of their efforts. Please don't hesitate to reach out if you need assistance again, we're here to help. Thank you for your recommendation and for choosing Cool Ideas as your ISP. Warm Regards, Cool Ideas