SB
Simthembile B

1 reviews | Active since Feb 2018

05 May 2026, 11:58

Excellent work Zethu!

I received the speediest, friendliest, and most efficient service from Zethu Qwabe. I had an issue with my connection and called in. Since my airtime was running out, I asked her to call me back. She returned my call in less than 30 seconds, which I really appreciated. The entire interaction and resolution took under 8 minutes. She provided clear, easy-to-follow instructions and kept me updated throughout the process on what she was doing on her end. She was professional, friendly, and efficient the whole time. It made a potentially frustrating situation quick and stress-free. I truly hope she is recognised and appreciated customer service agents like her are rare.

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