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Bertha B
1 reviews | Active since Sept 2017
20 Nov 2024, 08:50
Excellent service
Goodday I want to thank all agents at coolideas assisting me in signing up, after i had a horrific experiance with Webafrica, my wifi line was incorrectly cancelled for 3 months, after hours of talking to 12 agents, Willie the bot( you cannot speak to a person at Webafrica) my son gave me Cool Ideas nr, within a week, my rooter was delivered and wifi connected!!! Thankyou to all compitent, proffesional friendly agents!!!!!
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Replies (3)
Cool Ideas Service Provider's replyOfficial
20 Nov 2024, 10:54Dear Bertha,
Thank you so much for your kind words and for sharing your experience. We're thrilled to have been able to assist you and get your Wi-Fi up and running quickly. It’s always our goal to provide competent, professional, and friendly service, and your feedback reassures us that we’re on the right track.
We understand how frustrating your previous experience must have been, and we’re delighted that we could make the transition to Cool Ideas smooth and hassle-free. A big thank you to your son for recommending us. 😊
If you need further assistance, please don’t hesitate to reach out. Welcome to the Cool Ideas family!
Warm Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply20 Nov 2024, 10:54
Official
Dear Bertha,
Thank you so much for your kind words and for sharing your experience. We're thrilled to have been able to assist you and get your Wi-Fi up and running quickly. It’s always our goal to provide competent, professional, and friendly service, and your feedback reassures us that we’re on the right track.
We understand how frustrating your previous experience must have been, and we’re delighted that we could make the transition to Cool Ideas smooth and hassle-free. A big thank you to your son for recommending us. 😊
If you need further assistance, please don’t hesitate to reach out. Welcome to the Cool Ideas family!
Warm Regards,
The Cool Ideas Team
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Bertha B's updateReviewer Update
20 Nov 2024, 11:04I will definitely promoto Coolideas to all friends /family.
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Bertha B's update20 Nov 2024, 11:04
Reviewer Update
I will definitely promoto Coolideas to all friends /family.
Cool Ideas Service Provider's replyOfficial
20 Nov 2024, 11:10That means the world to us, thanks Bertha.
Cool Ideas Service Provider's reply20 Nov 2024, 11:10
Official
That means the world to us, thanks Bertha.