NN
Nina N
1 reviews | Active since Jan 2016
07 May 2024, 08:46
Excellent Service
We have been with Cool Ideas for 8 years and their service has been exemplary. Yesterday we contacted them regarding our intermittent internet and bad WiFi. Lydia, the call centre assistant, was so professional and helpful. She assisted us as much as she could and opened a ticket. Alex Hlapa then contacted us within the hour and was an absolutel star. Both are an asset to Cool Ideas.
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Cool Ideas Service Provider's replyOfficial
07 May 2024, 10:38Dear Nina,
We're absolutely thrilled to receive your glowing feedback! Thank you so much for taking the time to share your experience with us.
Your kind words have been passed along to Lydia and Alex, and they were truly delighted to hear about your satisfaction.
Should you ever need anything in the future, please don't hesitate to reach out. We're always here to assist you with anything you might need.
Warmest Regards,
The Cool Ideas Team
The Cool Ideas Team
Cool Ideas Service Provider's reply07 May 2024, 10:38
Official
Dear Nina,
We're absolutely thrilled to receive your glowing feedback! Thank you so much for taking the time to share your experience with us.
Your kind words have been passed along to Lydia and Alex, and they were truly delighted to hear about your satisfaction.
Should you ever need anything in the future, please don't hesitate to reach out. We're always here to assist you with anything you might need.
Warmest Regards,
The Cool Ideas Team
The Cool Ideas Team