DS
Daanyaal S
1 reviews | Active since Sept 2019
04 Aug 2025, 15:46
Dont ever choose cool ideas
The worst ****ing service ever . Been without wifi for close to 5 days now , can't even do a simple relocation of a line correctly. Stay far away from this service provider
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
04 Aug 2025, 17:32Good day Daanyaal, Thank you for your feedback, and apologies for any inconvenience you may have encountered. We’ve been unable to place your relocation order due to an active service at your address with another ISP, which has caused an error on the Fibre Provider’s portal. We’ve escalated the matter and requested an immediate circuit release so we can proceed. One of our Team Leaders will contact you directly tomorrow to assist further. Kind Regards, The Cool Ideas Team
Cool Ideas Service Provider's reply04 Aug 2025, 17:32
Official
Good day Daanyaal, Thank you for your feedback, and apologies for any inconvenience you may have encountered. We’ve been unable to place your relocation order due to an active service at your address with another ISP, which has caused an error on the Fibre Provider’s portal. We’ve escalated the matter and requested an immediate circuit release so we can proceed. One of our Team Leaders will contact you directly tomorrow to assist further. Kind Regards, The Cool Ideas Team