Dissatisfied, Unhappy Customer

I signed up with this company is August 2019 and after many calls & frustration finally go fibre installed in March 2020. I have endless problems with connectivity e.g. this month alone 24hrs without connection. I have tried to get to management to address my problem. I have spoken to or emailed 15 of their staff including team leaders who keep assuring me " I will do my best" but to no avail. I do not recommend them as they are unreliable & you have to constantly follow up with them instead of them coming back to you to provide the service you pay for. I attempted to get a refund for paying a full month without a full months service but all they do is pass the buck and blame Vumatel. I am beyond frustrated with this company!!1