MM
Mathapelo M

1 reviews | Active since Nov 2022

03 Nov 2022, 13:58

Disappointed

By far the most frustrating process ever, with no level of urgency, just to get connected.

I have been going back and forth with this service provider since the beginning of October. How was it even rated No.1 best ISP provider?

Matters are not escalated as promised, blame-shifting????

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply03 Nov 2022, 15:32
Official
Good day Mathapelo M,

Thank you for your feedback, and apologies for any inconvenience caused.

Our Connect Supervisor is investigating and will be in contact in this regard. 

Your patience and understanding are much appreciated.
 
Kind Regards,
Cool Ideas
*** | ***