Customer Service at its Worst

The unprofessional, ********* and arrogance by this company towards its clients is appalling to say the least. I always paid for their service and sent them proof of payment same day, but they will suspend my line and when I enquire about it, I'll be sent from pillar to post.

Last time when I called to complain about the suspension of service, the lady I was referred to as a relevant person to attend to my problem kept on dismissing my claim (7 days of suspended service yet paid for and proof thereof sent to them), then she just abruptly ended that call.

I notified them that I won't be utilizing their services anymore, they sent an e mail essentially saying I'll be registered with the credit bureau as a defaulter if I don't put a month's notice to terminate my relationship with them. Upon registering, I was told I could stop using their services at any time I wanted, but now I'm notified about T's and C's, plus credit bureaus.