LM
Lerato M

1 reviews | Active since Sept 2020

22 Jan 2021, 12:56

Cool Ideas with a bad attitude!

I spoke to a rude consultant who hung up on me. How do you hire people who offer poor service to paying customers?! He had a terrible attitude and was so disrespectful. Please train your staff on offering a better service.

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply25 Jan 2021, 08:49
Official
Good day Lerato 

we are terribly sorry to hear of this frustration 

can you kindly confirm if you called from your cellphone number so we can pull the recording and investigate accordingly 

The Cool Team