Cool Ideas truly are cool!

My WiFi at home went down and it’s unbelievable how much we depend on having connectivity. I e-mailed my service provider Cool Ideas , out of office hours and received phone calls and e-mails constantly to advise me if the progress. Finally , it was decided that the fault lay with my router which needed to be reset. Although this was an unfami**** router to technician, Anitha Masiza, and its resetting was complicated , she was determined to get it right and went out of her way to ensure this was done. It’s amazing to have such good service and to have someone who clearly cares enough about her work and clients to ensure the best outcome is achieved. Kudos and thanks to Anitha Masiza especially and to Cool Ideas!