GC
G C
1 reviews | Active since Aug 2023
30 Aug 2023, 09:02
Cool Ideas = *********** service
I've had a really frustrating experience with Cool Ideas A consultant actually hung up on me during a call. I've been dealing with issues since February, When I saw that they were billing me for 2 fiber lines, I'd had enough and decided to cancel my contract. But now, it's like they're ignoring me completely. I'm at my wit's end and considering taking this matter to the media to get some attention.
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Cool Ideas Service Provider's replyOfficial
30 Aug 2023, 11:27Good day Wayne C,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Operations Supervisor for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Operations Supervisor for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply30 Aug 2023, 11:27
Official
Good day Wayne C,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Operations Supervisor for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Operations Supervisor for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***