Cool Ideas - pity their ineptitude is so uncool

<div>Absolute ineptitude & incompetence, 2.5 weeks later with no connection for our tenants at our property, it turns out after the package was supposed to be changed it was cxlled by mistake. Daily calls with the top technicians trying to restore connections & only 3 days ago they figure this out & STILL not sorted out @coolideas_Z</div>