AH
Andrew H
1 reviews | Active since Apr 2023
04 Oct 2023, 15:05
Cool Ideas not so cool
If you want to pay R1000 for the most inconsistent wifi stabilities and speeds of up to 0MB/s, then GO for Cool Ideas. YOU WILL NOT BE DISSAPOINTED.
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Cool Ideas Service Provider's replyOfficial
10 Oct 2023, 12:23Good day Andrew H,
Thank you for sharing your feedback, and apologies for the inconvenience caused by the unplanned area outages.
Please note that our Tier 2 and Escalations teams tried contacting you to no avail. Are you still experiencing connectivity issues, or was this only during the outages?
Please let us know should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for sharing your feedback, and apologies for the inconvenience caused by the unplanned area outages.
Please note that our Tier 2 and Escalations teams tried contacting you to no avail. Are you still experiencing connectivity issues, or was this only during the outages?
Please let us know should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply10 Oct 2023, 12:23
Official
Good day Andrew H,
Thank you for sharing your feedback, and apologies for the inconvenience caused by the unplanned area outages.
Please note that our Tier 2 and Escalations teams tried contacting you to no avail. Are you still experiencing connectivity issues, or was this only during the outages?
Please let us know should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for sharing your feedback, and apologies for the inconvenience caused by the unplanned area outages.
Please note that our Tier 2 and Escalations teams tried contacting you to no avail. Are you still experiencing connectivity issues, or was this only during the outages?
Please let us know should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***