SS
Sean S
1 reviews | Active since Aug 2018
23 Apr 2024, 20:06
COOL IDEAS - MORE LIKE NO IDEA
In all the years I have had to deal with **** internet providers, I have never had to deal with a company that has so much down time and just doesn't care - all they will tell you is reset your router. DO NOT WASTE YOUR MONEY OR TIME WITH THESE PEOPLE.
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Cool Ideas Service Provider's replyOfficial
24 Apr 2024, 11:10Hi Sean,
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience caused by the recent Frogfoot fiber outages in your area.
We understand how frustrating it can be to encounter service disruptions, and we want to assure you that our dedicated technicians are working diligently alongside Frogfoot's team to implement a lasting solution.
We're glad to inform you that service should now be restored. However, if you're still facing connectivity issues, please don't hesitate to reach out to our Support Team by replying to the email they sent earlier. They are ready to provide personalized assistance to ensure your connectivity concerns are swiftly addressed.
Your patience and understanding during this challenging time are greatly valued, and we remain committed to delivering the reliable service you expect from Cool Ideas.
Kind Regards,
Cool Ideas
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience caused by the recent Frogfoot fiber outages in your area.
We understand how frustrating it can be to encounter service disruptions, and we want to assure you that our dedicated technicians are working diligently alongside Frogfoot's team to implement a lasting solution.
We're glad to inform you that service should now be restored. However, if you're still facing connectivity issues, please don't hesitate to reach out to our Support Team by replying to the email they sent earlier. They are ready to provide personalized assistance to ensure your connectivity concerns are swiftly addressed.
Your patience and understanding during this challenging time are greatly valued, and we remain committed to delivering the reliable service you expect from Cool Ideas.
Kind Regards,
Cool Ideas
Cool Ideas Service Provider's reply24 Apr 2024, 11:10
Official
Hi Sean,
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience caused by the recent Frogfoot fiber outages in your area.
We understand how frustrating it can be to encounter service disruptions, and we want to assure you that our dedicated technicians are working diligently alongside Frogfoot's team to implement a lasting solution.
We're glad to inform you that service should now be restored. However, if you're still facing connectivity issues, please don't hesitate to reach out to our Support Team by replying to the email they sent earlier. They are ready to provide personalized assistance to ensure your connectivity concerns are swiftly addressed.
Your patience and understanding during this challenging time are greatly valued, and we remain committed to delivering the reliable service you expect from Cool Ideas.
Kind Regards,
Cool Ideas
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience caused by the recent Frogfoot fiber outages in your area.
We understand how frustrating it can be to encounter service disruptions, and we want to assure you that our dedicated technicians are working diligently alongside Frogfoot's team to implement a lasting solution.
We're glad to inform you that service should now be restored. However, if you're still facing connectivity issues, please don't hesitate to reach out to our Support Team by replying to the email they sent earlier. They are ready to provide personalized assistance to ensure your connectivity concerns are swiftly addressed.
Your patience and understanding during this challenging time are greatly valued, and we remain committed to delivering the reliable service you expect from Cool Ideas.
Kind Regards,
Cool Ideas