PS
Pieter S
1 reviews | Active since Apr 2009
18 Feb 2024, 18:50
Cool Ideas ISP worst ever
Worst ISP by far. Constantly getting speeds below 10/10Mbps, while I'm paying for 60/60Mbps. Would absolutely recommend any other ISP.
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Cool Ideas Service Provider's replyOfficial
19 Feb 2024, 14:28Dear Pieter S,
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience caused by the recent outage affecting Openserve customers in your area.
We understand how important it is to have uninterrupted service, and we are working diligently to resolve the issue as soon as possible. As you've discussed with our Support team, they will contact you again to address your specific concerns and provide further assistance.
We value your loyalty and appreciate your patience during this challenging time. Thank you for your continued support, and we assure you that we are committed to delivering excellent service in the future.
Kind Regards, Cool Ideas Support Team *** ***
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience caused by the recent outage affecting Openserve customers in your area.
We understand how important it is to have uninterrupted service, and we are working diligently to resolve the issue as soon as possible. As you've discussed with our Support team, they will contact you again to address your specific concerns and provide further assistance.
We value your loyalty and appreciate your patience during this challenging time. Thank you for your continued support, and we assure you that we are committed to delivering excellent service in the future.
Kind Regards, Cool Ideas Support Team *** ***
Cool Ideas Service Provider's reply19 Feb 2024, 14:28
Official
Dear Pieter S,
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience caused by the recent outage affecting Openserve customers in your area.
We understand how important it is to have uninterrupted service, and we are working diligently to resolve the issue as soon as possible. As you've discussed with our Support team, they will contact you again to address your specific concerns and provide further assistance.
We value your loyalty and appreciate your patience during this challenging time. Thank you for your continued support, and we assure you that we are committed to delivering excellent service in the future.
Kind Regards, Cool Ideas Support Team *** ***
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience caused by the recent outage affecting Openserve customers in your area.
We understand how important it is to have uninterrupted service, and we are working diligently to resolve the issue as soon as possible. As you've discussed with our Support team, they will contact you again to address your specific concerns and provide further assistance.
We value your loyalty and appreciate your patience during this challenging time. Thank you for your continued support, and we assure you that we are committed to delivering excellent service in the future.
Kind Regards, Cool Ideas Support Team *** ***