EJ
Evert J
1 reviews | Active since Jul 2011
19 Apr 2025, 13:58
Cool Ideas *** ISP. Stay away!
Internet down for two weeks and they just don't care to help. Pathetic service!
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Cool Ideas Service Provider's replyOfficial
22 Apr 2025, 08:38Good day Evert, Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered, and thank you for troubleshooting with our Support team over the weekend. Rest assured, our team is investigating the cause of your disconnection and will contact you soon to assist further. Please reply to their latest email with any further questions or concerns. Your patience is much appreciated. Kind Regards, The Cool Ideas Team
Cool Ideas Service Provider's reply22 Apr 2025, 08:38
Official
Good day Evert, Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered, and thank you for troubleshooting with our Support team over the weekend. Rest assured, our team is investigating the cause of your disconnection and will contact you soon to assist further. Please reply to their latest email with any further questions or concerns. Your patience is much appreciated. Kind Regards, The Cool Ideas Team