aP
anit P
1 reviews | Active since Aug 2016
03 Dec 2023, 18:22
COOL IDEAS ISP ******* . HOW ARE THEY GETTING VOTED THF BEST.
Bad ISP . Internet never works. Always blame Openserve. My internet keeps going and coming back. Thats not what I paid for. When I report it to cool ideas they send messages, your line is restored. I want to cancel with immediate effect.
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
08 Dec 2023, 13:20Good day Anit P,
Thank you for reaching out and sharing your feedback with us. We sincerely apologize for any inconvenience caused by the recent outages impacting Openserve services.
Our network team has diligently addressed the root cause of these outages, and we can assure you that your service should now be stable and reliable. We have also escalated your ticket to our Support Supervisor for further assistance.
We truly appreciate your patience and understanding throughout this process. We value your business and remain committed to providing you with the best possible service. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you. Thank you once again for bringing this to our attention, and we look forward to serving you better in the future.
Best Regards,
Cool Ideas Support Team
***
***
Thank you for reaching out and sharing your feedback with us. We sincerely apologize for any inconvenience caused by the recent outages impacting Openserve services.
Our network team has diligently addressed the root cause of these outages, and we can assure you that your service should now be stable and reliable. We have also escalated your ticket to our Support Supervisor for further assistance.
We truly appreciate your patience and understanding throughout this process. We value your business and remain committed to providing you with the best possible service. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you. Thank you once again for bringing this to our attention, and we look forward to serving you better in the future.
Best Regards,
Cool Ideas Support Team
***
***
Cool Ideas Service Provider's reply08 Dec 2023, 13:20
Official
Good day Anit P,
Thank you for reaching out and sharing your feedback with us. We sincerely apologize for any inconvenience caused by the recent outages impacting Openserve services.
Our network team has diligently addressed the root cause of these outages, and we can assure you that your service should now be stable and reliable. We have also escalated your ticket to our Support Supervisor for further assistance.
We truly appreciate your patience and understanding throughout this process. We value your business and remain committed to providing you with the best possible service. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you. Thank you once again for bringing this to our attention, and we look forward to serving you better in the future.
Best Regards,
Cool Ideas Support Team
***
***
Thank you for reaching out and sharing your feedback with us. We sincerely apologize for any inconvenience caused by the recent outages impacting Openserve services.
Our network team has diligently addressed the root cause of these outages, and we can assure you that your service should now be stable and reliable. We have also escalated your ticket to our Support Supervisor for further assistance.
We truly appreciate your patience and understanding throughout this process. We value your business and remain committed to providing you with the best possible service. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you. Thank you once again for bringing this to our attention, and we look forward to serving you better in the future.
Best Regards,
Cool Ideas Support Team
***
***