Cool ideas is the worst don’t even try it

Cool Ideas is hands-down the worst ISP I have ever dealt with. They suspended internet on 8 but still demanded full payment for the entire month. On top of that, they threatened a R1000 reconnection fee and warned they would list me as a defaulter, even though my account is under dispute.

Their customer service is rude, inflexible, and completely uncaring. Month-to-month contracts mean nothing to them – they will charge you for services you didn’t even receive. Avoid Cool Ideas at all costs unless you want to be ********** and harassed.