COOL-*** (NON-Existing support)

This was a great ISP when I've joint, I've been having some internet issues, logged the issues, and the ISP promises to phone me back, I've been 5 calls later and they still don't phone back, make empty promises and don't know what is going on in their system.

The issue was logged on the 11th on January 2020, still on the date 14th of January not once Cool ideas even thought of phoning back. I've followed up every day and still nothing? You won't get any support from CISP, don't even bother applying COOL-***