KG
Keshia G

1 reviews | Active since Dec 2019

01 Oct 2024, 12:37

Compliment to Cool ideas for their Speedy service

Thank you to Cool ideas for being so prompt and reliable in sorting out my fibre connection. After a horrible experience with a previous ISP , Cool ideas managed to reconnect me in no time and kept me updated through out the process.

The agents are friendly and know what they are doing and don't give you the run around. Just my personal experience .

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply01 Oct 2024, 17:58
Official
Hi Keshia, 
 
Thank you for your wonderful review! We're delighted to hear about your positive experience with our team and that we could reconnect you quickly after your previous ISP. 
 
We've relayed your kind words to our Connect Team who truly appreciate your recognition. Providing prompt and reliable service is our priority, and it’s great to know that our agents were friendly and knowledgeable throughout the process. 
 
If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your support! 
 
Warm Regards, 
Cool Ideas