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Deon S
1 reviews | Active since Sept 2016
01 Oct 2022, 06:22
Cannot resolve a simple account cancellation
I cancelled my account in May 2022 and still receive bills 5 months later with NO resolution
Helpful (0)
Replies (3)0
Replies (3)
Cool Ideas Service Provider's replyOfficial
04 Oct 2022, 10:01 Good day Deon S,
Thank you for your feedback, and apologies for any inconvenience caused.
Our Connect and Billing supervisors are investigating and will assist you.
Kind Regards,
Cool Ideas
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Cool Ideas Service Provider's reply04 Oct 2022, 10:01
Official
Good day Deon S,
Thank you for your feedback, and apologies for any inconvenience caused.
Our Connect and Billing supervisors are investigating and will assist you.
Kind Regards,
Cool Ideas
*** | ***
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Deon S's updateReviewer Update
04 Oct 2022, 10:12Thank you and I hope we can finalise this as I do not want to receive another invoice from Cool Ideas.
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Deon S's update04 Oct 2022, 10:12
Reviewer Update
Thank you and I hope we can finalise this as I do not want to receive another invoice from Cool Ideas.
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Deon S's updateReviewer Update
05 Oct 2022, 06:13Pathetic performance, irrespective of my complaint no one has made contact with me and money still gets deducted from my account.
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Deon S's update05 Oct 2022, 06:13
Reviewer Update
Pathetic performance, irrespective of my complaint no one has made contact with me and money still gets deducted from my account.