JS
Jessica S
1 reviews | Active since May 2011
27 Oct 2020, 16:07
BEYOND PATHETIC SERVICE AND NO PROBLEM RESOLUTION
After 2 new routers, the second of which is WORSE than the first, my internet is still dropping out, my WhatsApp calls are terrible and I can barely hear because of the constant drop out There is clearly an issue with your service. Not with my internet I am NOT spending money on another device that “may work” You have until Saturday to rectify this issue. Failing that, you can come and collect your router and I will find another service provider I am tired of fighting to get service
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Cool Ideas Service Provider's replyOfficial
29 Oct 2020, 12:23Good day Jessica
we believe Alex from our support department has been in touch and at this moment you are happy with the solution provided, we will ensure he follows up again with you just to check that all is now in order.
The Cool Team
we believe Alex from our support department has been in touch and at this moment you are happy with the solution provided, we will ensure he follows up again with you just to check that all is now in order.
The Cool Team
Cool Ideas Service Provider's reply29 Oct 2020, 12:23
Official
Good day Jessica
we believe Alex from our support department has been in touch and at this moment you are happy with the solution provided, we will ensure he follows up again with you just to check that all is now in order.
The Cool Team
we believe Alex from our support department has been in touch and at this moment you are happy with the solution provided, we will ensure he follows up again with you just to check that all is now in order.
The Cool Team