YHYH
YASEEN HAMID YASEEN HAMID
1 reviews | Active since Apr 2026
09 Apr 2026, 11:24
🤬Bad Service from Cool Ideas🤬
We are without Internet Since 31 March 2026, Every day we call we get told the same excuse, "it has been escalated", no feedback nothing,🤬🤬🤬ALL,Not one of their Support Staff has had the decency of giving an informed explanation. Is this the service we pay for, Service 🤬
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Replies (3)0
Replies (3)
Cool Ideas Service Provider's replyOfficial
09 Apr 2026, 12:25Good day Yaseen,
Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered.
Unfortunately, we were unable to locate your account using he information provided. Could you kindly provide us with your #COOL ticket reference so we may locate your profile and assist further?
We're eager to hear back from you.
Kind Regards,
The Cool Ideas Team
Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered.
Unfortunately, we were unable to locate your account using he information provided. Could you kindly provide us with your #COOL ticket reference so we may locate your profile and assist further?
We're eager to hear back from you.
Kind Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply09 Apr 2026, 12:25
Official
Good day Yaseen,
Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered.
Unfortunately, we were unable to locate your account using he information provided. Could you kindly provide us with your #COOL ticket reference so we may locate your profile and assist further?
We're eager to hear back from you.
Kind Regards,
The Cool Ideas Team
Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered.
Unfortunately, we were unable to locate your account using he information provided. Could you kindly provide us with your #COOL ticket reference so we may locate your profile and assist further?
We're eager to hear back from you.
Kind Regards,
The Cool Ideas Team
YHYH
YASEEN HAMID YASEEN HAMID's updateReviewer Update
09 Apr 2026, 12:26***4
YHYH
YASEEN HAMID YASEEN HAMID's update09 Apr 2026, 12:26
Reviewer Update
***4
YHYH
YASEEN HAMID YASEEN HAMID's updateReviewer Update
09 Apr 2026, 16:30***4 this is the ticket number you provided.
YHYH
YASEEN HAMID YASEEN HAMID's update09 Apr 2026, 16:30
Reviewer Update
***4 this is the ticket number you provided.