AB
Alexander B
1 reviews | Active since Mar 2021
16 Mar 2021, 20:28
Bad service even when trying cancel
Since been a customer with this network, it has not been a good experience. No1 can really help. So decided to cancel and process is still pending as they have not deactivated my service with them. The consultant whom I use to buy vouchers at couldn't even help or give proper guides. I'm still waiting to be helped and still no joy. I definitely don't recommend this service.
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Cool Ideas Service Provider's replyOfficial
17 Mar 2021, 09:59Good day Alexander
We are sorry to hear of this frustration
We see that our team has requested your banking details which you have provided and we have added you to the relevant list. all services are released from our end and if you are advised otherwise its best to log a support call with our team via the support desk.
should you make no further progress please log with complaints @ cool ideas . co .za
The Cool Team
We are sorry to hear of this frustration
We see that our team has requested your banking details which you have provided and we have added you to the relevant list. all services are released from our end and if you are advised otherwise its best to log a support call with our team via the support desk.
should you make no further progress please log with complaints @ cool ideas . co .za
The Cool Team
Cool Ideas Service Provider's reply17 Mar 2021, 09:59
Official
Good day Alexander
We are sorry to hear of this frustration
We see that our team has requested your banking details which you have provided and we have added you to the relevant list. all services are released from our end and if you are advised otherwise its best to log a support call with our team via the support desk.
should you make no further progress please log with complaints @ cool ideas . co .za
The Cool Team
We are sorry to hear of this frustration
We see that our team has requested your banking details which you have provided and we have added you to the relevant list. all services are released from our end and if you are advised otherwise its best to log a support call with our team via the support desk.
should you make no further progress please log with complaints @ cool ideas . co .za
The Cool Team