NF
Nathierah F
1 reviews | Active since Mar 2025
02 Sept 2025, 17:10
Bad service
No internet connection, no sense of urgency, no valid reason and no communication of compensation. I have spend over R1200 on daily data mtn bundles.
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Replies (1)
Cool Ideas Service Provider's replyOfficial
04 Sept 2025, 16:44Good day Nathierah,
Thank you for your feedback, and apologies for any inconvenience you may have encountered. It appears the issue has since been resolved. We understand how frustrating unexpected downtime can be and appreciate your patience while the matter was being addressed. If your service is still not fully restored or you have any further concerns, please contact us by replying to our team's last email so we can assist you directly. Kind Regards, The Cool Ideas Team
Thank you for your feedback, and apologies for any inconvenience you may have encountered. It appears the issue has since been resolved. We understand how frustrating unexpected downtime can be and appreciate your patience while the matter was being addressed. If your service is still not fully restored or you have any further concerns, please contact us by replying to our team's last email so we can assist you directly. Kind Regards, The Cool Ideas Team
Cool Ideas Service Provider's reply04 Sept 2025, 16:44
Official
Good day Nathierah,
Thank you for your feedback, and apologies for any inconvenience you may have encountered. It appears the issue has since been resolved. We understand how frustrating unexpected downtime can be and appreciate your patience while the matter was being addressed. If your service is still not fully restored or you have any further concerns, please contact us by replying to our team's last email so we can assist you directly. Kind Regards, The Cool Ideas Team
Thank you for your feedback, and apologies for any inconvenience you may have encountered. It appears the issue has since been resolved. We understand how frustrating unexpected downtime can be and appreciate your patience while the matter was being addressed. If your service is still not fully restored or you have any further concerns, please contact us by replying to our team's last email so we can assist you directly. Kind Regards, The Cool Ideas Team