Bad, Pathetic service ....

How does a company not take over a Fibre line when you give them everything they need. Now Openserve has closed the line because they didn't take it over. But for 4 months they debit my account.

Lost internet Tuesday morning, now latest excuse is that Openserve closed the line, so they are talking to them.

I want to know how they will reimburse me for this period when they charging me for a service they cannot provide me because they don't have the line.

Pathetic