Bad Idea billing

worst accounts department last month i phoned to as the debit order did not go through, the consultant assured me that it was just a error on their side and that debit order will be going through , this month same issue absolutely pathetic service from masego he stated that he cannot guarantee that the debit order will go through from now on, the fibre line has also not been reliable I would reconsider coolideas as being a top rated ISP