tV
tamica V
1 reviews | Active since Dec 2016
16 Apr 2022, 15:10
Bad experience into something good😊
We recently move to new premises and to change from open serve to vumatel has veen a mission. I eventually got notification that my first debit order went off and that i can start using my wifi. Cant get hold of vumatel, been sending mails to cool ideas and no one picked up the phone to call to try sort it out. I was just about to loose it until i call and spoke to Trevonne Moyo who spoke us through logging in and getting the connection up and running. He was helpful, understanding and patient with me. Thank you so much Trevonne Moyo for your help. We really do appreciate it, you went the extra mile to stay on the phone until i was sorted
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Replies (1)Cool Ideas Service Provider's replyOfficial
20 Apr 2022, 11:32Good day Tamica V,
Thank you so much for taking the time to send us your positive feedback.
We are pleased to learn that you had a COOL experience with Trevonne. We've relayed your message to him, and he was appreciative.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
Thank you so much for taking the time to send us your positive feedback.
We are pleased to learn that you had a COOL experience with Trevonne. We've relayed your message to him, and he was appreciative.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply20 Apr 2022, 11:32
Official
Good day Tamica V,
Thank you so much for taking the time to send us your positive feedback.
We are pleased to learn that you had a COOL experience with Trevonne. We've relayed your message to him, and he was appreciative.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
Thank you so much for taking the time to send us your positive feedback.
We are pleased to learn that you had a COOL experience with Trevonne. We've relayed your message to him, and he was appreciative.
Thank you for choosing Cool Ideas as your ISP.
Kind Regards,
Cool Ideas
*** | ***
