BAD CUSTOMER SERVICE

Hi,

I am very disappointed by the service that i have been getting since I signed up with this ISP! If it's not the connection being down ,its the wrong debut date that I have asked and even called in to have this issue resolved! I asked that the debit date be the 25th of every month but I keep getting debited any date that this ISP decides is the BEST for them! I HAVE CALLED AND REQUESTED AND NOTHING SEEMS TO CHANGE! NOW I AM WITHOUT INTERNET CZ ONCE MORE YOU GUYS HAVE DECIDED TO DEBIT ME ON THE WRONG DATE AND NO1 IS DOING ANYTHING TO SORT OUT THE ISSUE1

I AM TIRED OF COMPLAINING AND I AM SERIOUSLY THINKING IT'S BEST THAT I CANCEL THIS BAD ISP CZ I END UP SPENDING MORE AS I ALWAYS HAVE TO GET MY OWN DATA AS I CAN NOT DEPEND ON YOUR SERVICES THAT YOU DECIDE TO CANCEL WHEN IT SUITS YOU.

I GET PAID ON THE 25 OF EVERY MONTH HENCE I HAVE BEEN ASKING FOR THE DEBIT TO BE ON THAT DATE BUT IF YOU WILL NOT SORT OUT THIS ISSUE THEN I HAVE NO OTHER CHOICE BUT TO CANCEL AS I MADE PAYMENT ON THE 22 OF JULY LAST MONTH AND ON THE 2ND OF AUGUST YOU GUYS DECIDE TO CANCEL MY CONNECTION!

SORT OUT THIS ISSUE OR THIS SERVES AS MY NOTICE TO CANCEL MY SERVICES WITH YOU GUYS!

Regards