DH
Dash H
1 reviews | Active since Jul 2012
11 Jun 2024, 08:36
Bad business practice
Increase price without notifying, constant issues with their Vuma provider, call centres just transfer you around to waste time, no resolutions ever
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Replies (1)
Cool Ideas Service Provider's replyOfficial
11 Jun 2024, 11:37Hi Dash,
Thanks for your feedback, and apologies for any inconvenience you've encountered.
We want to assure you that all price and product adjustments are communicated via email at least a month in advance. We're pleased to acknowledge that our Connect Team has already assisted you in this regard.
Please ensure that our emails are not marked as spam/trash on your end so you can see whenever we share new updates. Your support is invaluable to us. Please don't hesitate to reach out if you need any assistance.
Warm Regards,
Cool Ideas
Thanks for your feedback, and apologies for any inconvenience you've encountered.
We want to assure you that all price and product adjustments are communicated via email at least a month in advance. We're pleased to acknowledge that our Connect Team has already assisted you in this regard.
Please ensure that our emails are not marked as spam/trash on your end so you can see whenever we share new updates. Your support is invaluable to us. Please don't hesitate to reach out if you need any assistance.
Warm Regards,
Cool Ideas
Cool Ideas Service Provider's reply11 Jun 2024, 11:37
Official
Hi Dash,
Thanks for your feedback, and apologies for any inconvenience you've encountered.
We want to assure you that all price and product adjustments are communicated via email at least a month in advance. We're pleased to acknowledge that our Connect Team has already assisted you in this regard.
Please ensure that our emails are not marked as spam/trash on your end so you can see whenever we share new updates. Your support is invaluable to us. Please don't hesitate to reach out if you need any assistance.
Warm Regards,
Cool Ideas
Thanks for your feedback, and apologies for any inconvenience you've encountered.
We want to assure you that all price and product adjustments are communicated via email at least a month in advance. We're pleased to acknowledge that our Connect Team has already assisted you in this regard.
Please ensure that our emails are not marked as spam/trash on your end so you can see whenever we share new updates. Your support is invaluable to us. Please don't hesitate to reach out if you need any assistance.
Warm Regards,
Cool Ideas