Bad administration of client invoices.

Item: Cool Ideas Service Provider
Rating: 1
Author: Grant P

I sent a cancellation letter 36 days in advance. Now they say they blacklisted me for not paying my account for the period after my cancellation was applicable. I have raised this issue with them numerous times, but they don't seem to care.

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Replies (1)

Cool Ideas Service Provider's replyOfficial

27 Jan 2021, 13:44

Good day Grant

there appears to be a misunderstanding and our accounts team will be in touch to discuss the way forward

thank you for your patience and understanding

the Cool Team

Cool Ideas Service Provider's reply27 Jan 2021, 13:44

Official

Good day Grant

there appears to be a misunderstanding and our accounts team will be in touch to discuss the way forward

thank you for your patience and understanding

the Cool Team