AS
Andreas S
1 reviews | Active since Aug 2023
29 Aug 2023, 15:20
*******
*******, money was deposited to wrong account, raised support ticket on the 24 and no response. Messaged them on Facebook and was promised that someone would reach out to me today. Still nothing.
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Cool Ideas Service Provider's replyOfficial
30 Aug 2023, 11:22Good day Andreas S,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Billing Team Leaders for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Billing Team Leaders for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply30 Aug 2023, 11:22
Official
Good day Andreas S,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Billing Team Leaders for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
Please note that we have escalated this case to our Billing Team Leaders for further assistance. You should hear from the team soon.
Kind Regards,
Cool Ideas
*** | ***