ANNOYED - JUST CONFIRM THE AMOUNT

Item: Cool Ideas Service Provider
Rating: 1
Author: Roxanne K

I'm getting highly frustrated with the support team! I keep asking what my pro-rata portion that is payable if I CANCEL and I get ignored. You keep trying to sell me a new line!!!!! #COOL-***

Helpful (0)

Replies (2)

Cool Ideas Service Provider's replyOfficial

27 Mar 2023, 11:51

Good day Roxanne V,

Thank you for your feedback, and apologies for any inconvenience caused.

Please note that our Connect team leader is investigating. Someone will contact you soon.

We appreciate your patience.

Kind Regards,
Cool Ideas
*** | ***

Cool Ideas Service Provider's reply27 Mar 2023, 11:51

Official

Roxanne K's updateReviewer Update

05 Apr 2023, 10:34

Good Day

Still no help since the 15th March, I have reported Cool Ideas to the ISPA due to the breach of conduct of Section D.10 and breach of CPA and TCF!

Roxanne K's update05 Apr 2023, 10:34

Reviewer Update

Good Day

Still no help since the 15th March, I have reported Cool Ideas to the ISPA due to the breach of conduct of Section D.10 and breach of CPA and TCF!