AM
Arno M
1 reviews | Active since Feb 2023
16 Feb 2023, 18:56
After emailing and phoning. I'm not getting anywhere with router delivery or installation
I've been waiting for vumatel and cool ideas for over 2 months now and can't seem to get anyone to assist with activation and router delivery.
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Replies (1)
Cool Ideas Service Provider's replyOfficial
21 Feb 2023, 12:18Good day Arno M,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your line was finally activated by the fibre provider and that our Support Team helped you get connected for the first time. Thank you for your patience and understanding.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your line was finally activated by the fibre provider and that our Support Team helped you get connected for the first time. Thank you for your patience and understanding.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply21 Feb 2023, 12:18
Official
Good day Arno M,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your line was finally activated by the fibre provider and that our Support Team helped you get connected for the first time. Thank you for your patience and understanding.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your line was finally activated by the fibre provider and that our Support Team helped you get connected for the first time. Thank you for your patience and understanding.
Kind Regards,
Cool Ideas
*** | ***