BM
Bongubuhle M
1 reviews | Active since Feb 2023
21 Feb 2023, 16:29
Accounts service is poor for refunds
I am fast losing faith in what used to be a good service. Since December 2022 I have been waiting for a refund after raising a ticket, following up severally, I resorted to the Facebook messenger channel and its been promises after promises with no follow through. Truly disappointing
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Cool Ideas Service Provider's replyOfficial
03 Mar 2023, 10:28Good day Bongubuhle M,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your refund was processed. Thank you for your patience.
Please feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your refund was processed. Thank you for your patience.
Please feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply03 Mar 2023, 10:28
Official
Good day Bongubuhle M,
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your refund was processed. Thank you for your patience.
Please feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the delays.
We see that your refund was processed. Thank you for your patience.
Please feel free to contact us should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***